True Cellular Formulas Wholesale Account Terms and Conditions

By opening a wholesale account with True Cellular Formulas, you (“Account Holder”) agree to the following Terms and Conditions governing your purchase, sale, and distribution of True Cellular Formulas products.


Eligibility Requirements

Wholesale accounts are exclusively available to licensed practitioners and certified health coaches, including but not limited to:

  • Practitioner Types: MD, MS, DO, DPM, LPN, PA, CRNA, APRN, CNM, AP, DC, ACE, AFPA, IIN, ISSA, NBHWC, DVM, or other recognized health certifications.
  • Proof of certification or licensure may be required during the application process and at any time during the business relationship.


Minimum Advertised Price (MAP) Policy

True Cellular Formulas maintains a Minimum Advertised Price (MAP) policy for all wholesale products. Account Holders are prohibited from advertising or selling products below the MAP pricing established by True Cellular Formulas. This policy ensures a consistent and fair market value for all True Cellular Formulas products. Violation of this policy may result in suspension or termination of the wholesale account.


Client Service and Responsibility

As an Account Holder, you are solely responsible for providing your clients with:

  • Product Coaching and Guidance: This includes all dosing instructions, product usage information, and general guidance regarding the use of True Cellular Formulas products.
  • Program and Protocol Management: Any coaching, detox programs, or wellness protocols that include True Cellular Formulas products are the full and exclusive responsibility of the Account Holder.
  • Liability for Client Health Needs: True Cellular Formulas will not be held liable for any health outcomes, client coaching, or specific wellness advice given to clients. The Account Holder accepts full liability and responsibility for client health needs, outcomes, and any advice or instructions provided.


Liability and Indemnification

True Cellular Formulas will not assume any responsibility for health coaching, program design, or dosing recommendations given by the Account Holder to their clients. By using and reselling True Cellular Formulas products, the Account Holder agrees to indemnify and hold True Cellular Formulas harmless against any claims, liabilities, damages, or costs arising from the Account Holder’s coaching services, health recommendations, and any advice provided to clients.


Account Termination

True Cellular Formulas reserves the right to suspend or terminate any wholesale account that:

  • violates MAP pricing policies;
  • fails to meet eligibility requirements; or
  • does not adhere to these Terms and Conditions.



Shipping Policy

True Cellular Formulas is committed to ensuring secure and timely delivery of all orders. The shipping policies are as follows:

  • Signature Requirement: Large dollar amount orders may require a signature upon delivery to ensure secure receipt. This is determined at True Cellular Formulas’ discretion to provide added security for valuable shipments.
  • Expedited Shipping: If you require expedited shipping options, please contact our Support Team at support@truecellularformulas.com prior to placing your order. We will do our best to accommodate your shipping needs.
  • Return Shipping Fees: Please note that any returns processed will not include reimbursement for original shipping fees, and return shipping costs are the responsibility of the Account Holder.

For any questions or further assistance with shipping, don’t hesitate to reach out to our Support Team.


Return Policy

True Cellular Formulas accepts returns on unopened items within 30 days of purchase. Returned items must be in their original, unopened condition to qualify for a refund or exchange.


Please note:

  • Return Shipping: True Cellular Formulas does not cover return shipping costs and will not provide return labels. The Account Holder is responsible for any shipping fees associated with the return.
  • Refund Processing: Upon receipt and inspection of the returned item, a refund will be issued for the product amount, excluding any original shipping costs.
International Wholesale Account Policy

    Wholesale accounts are generally limited to entities within the United States. However, True Cellular Formulas may approve international accounts on a case-by-case basis, with the following conditions:


    • Taxes and Duty Fees: International Account Holders are solely responsible for any applicable taxes, duty fees, or import charges related to their order.
    • Customs and Shipping Risk: True Cellular Formulas is not liable for any customs seizures, lost, delayed, or destroyed packages. Account Holders should verify with their local customs agency to confirm that True Cellular Formulas products are eligible for import before placing an order.
    • Return and Refund Policy for International Orders: International orders are not eligible for returns or refunds.

     

    Agreement to Terms

      By creating a wholesale account, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions. You agree to act in accordance with all applicable health and safety guidelines when providing coaching and health advice to clients.


      Contact Information:

      For any questions regarding this agreement or wholesale terms, please contact True Cellular Formulas at support@truecellularformulas.com.


      This Terms and Conditions agreement is subject to change. Account Holders will be notified of any updates or changes.